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Customer
Service ADVISOR™

Need help with your John Deere equipment? Customer Service ADVISOR gives you all the tech info and diagnostic tools you need in one easy-to-use platform. Get started today to keep your equipment running at its best.

Your Complete Technical Manual

John Deere Customer Service ADVISOR™ is a database of operator and technical manuals for those who like to service their own machines. Sold as an annual subscription, Customer Service ADVISOR™ is available in online and offline versions. The offline version is only recommended for skilled technicians.

Is it right for you?

  • Do you perform the majority of your own equipment repairs?
  • Do you need to utilize an electronic diagnostic tool to connect directly to a machine?
  • How often do you need access to technical or diagnostic information?
  • Do you just need a technical manual? If so, our parts team can order you one.



Customer Service ADVISOR Comparison

Feature Offline* Online
Access to Service ADVISOR™ web page
 Yes Yes
Access Owner's, Repair and Technical manuals
 Yes
 Yes
Look up and troubleshoot diagnostic codes
 Yes
 Yes
Connect to machine for diagnostics and calibrations
 Yes
 No
Works on mobile devices (tablets and smartphones)
 Yes

*Offline version requires purchase of additional equipment and computer hardware and may be subject to additional support fees. 

Customer Service ADVISOR

Get in Touch About Customer Service ADVISOR™

Contact us to learn about Customer Service ADVISOR™ subscriptions and connect with our team who to help you select the right solution for your equipment maintenance needs.

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