Example quick-response (QR) code label
John Deere riding lawn mowers are equipped with a QR code label that links to an owner support website. The label can be found on the rear fender, to the left of the seat.
Upper portion of owner support web page
Lower portion of owner support web page
The owner support website is formatted for smart phones and available without setting up an account and password. The QR code includes the mower’s serial number, enabling the owner support website to provide a maintenance schedule, service parts, attachments, how-to guide, videos, warranty information, and an operator’s manual for the specific mower.
The owner support website also allows users to purchase service parts, schedule dealer service, purchase extended warranties, and download the Equipment Mobile app. The Equipment Mobile app enables users to maintain a shared digital service record with their dealer.
Serviceability is convenient with an easy-open hood
One-piece hood is easy to open
Service interval decal located under hood
The one-piece hood opens easily to permit checking and servicing the engine:
- Important service points are located within easy reach.
- A service interval decal is provided inside the tractor hood for convenience when servicing the tractor.
Easy-to-service engine fuel and oil filters
Easy access to fuel-fill opening
The engine fuel and oil filters, the oil check/fill tube, and the oil drain tube are exposed for serviceability when the hood is opened.
The seat tilts up and out of the way to make adding fuel easy.
Hood will not rust or dent, and includes quality headlights
One-piece hood with quality headlights
- Molded-in color material reduces sound and will not rust or dent.
- Same quality hood material as on larger John Deere tractors provides good resilience and UV resistance for an extended time
- Openings on the side let in plenty of cooling air while keeping the sound level low.
- Two headlights provide good lighting for nighttime operation.